Raymond Hollowell

A data driven senior UX/UI Designer with a demonstrated history of User Experience, User Interface Design and Product Strategy.

DocMatter

October 2022 - Present

Discussion Board Web App | Mobile Apps | System Email Design | Landing Pages | Marketing Website

As the first and Principal UX/UI designer, I am responsible for defining the UX/UI standards for all member facing Web Apps, Mobile Apps and Member Emails at DocMatter. As part of this I will be working with the director of product and the director of development to ensure that we have a plan and strategy that we can see implimentent over time. In the end we are working to make the experience on all DocMatter products user focused for the Doctors who use it.

  • UX/UI Design
  • Stategy
  • Analyitics
  • Product Development
  • Leadership
  • Component Library
  • Quality assurance
  • User Testing
  • UX strategy for the company.
  • Design and lead user research activities – concept testing, participatory design and usability studies.
  • Work with management to understand business problems and design effective solutions in products.
  • Support managers in making clear decisions that promote well-defined, timely, usable releases.
  • Develop prototypes, user workflows, storyboards, wireframes, hi-fidelity mock-ups, design specifications, and detailed design assets.
  • Define, develop and review all user interfaces as well as usability requirements.
  • Communicate and collaborate with senior stakeholders from across the company, maintaining a trusted relationship with Engineering, UX, Marketing, Sales, Support and executive management.
  • Work directly as part of one or more cross-functional scrum teams to communicate and build elegant user interfaces into solutions.
  • Evolve company design language and UX/UI standards.
  • Create component library/guide to align all designers and developers to have consistency in company products.
  • Mentor and help build out a UX team.

Seashine Financial

February 2022 - October 2022

Member Portal Web App | System Email Design

As a Principal UX/UI designer, I was responsible for understanding the needs of our finance customers and defining an experience that enables them to create accounts, evaluate loans and use products to help them get a full overview of the money in an efficient and enjoyable way.

  • UX/UI Design
  • Stategy
  • Analyitics
  • HTML 5/SASS
  • Product Development
  • Leadership
  • Component Library
  • Quality assurance
  • User Testing
  • UX strategy for the company
  • Design and lead user research activities – concept testing, participatory design and usability studies.
  • Work with management to understand business problems and design effective solutions in products.
  • Support managers in making clear decisions that promote well-defined, timely, usable releases.
  • Develop prototypes, user workflows, storyboards, wireframes, hi-fidelity mock-ups, design specifications, and detailed design assets.
  • Evolve company UX/UI standards.
  • Define, develop and review all user interfaces as well as usability requirements.
  • Communicate and collaborate with engineering , marketing, executive management and offshore teams.
  • Work directly as part of one or more cross-functional scrum teams to communicate and build elegant user interfaces into solutions.
  • Create component library/guide to align all designers and developers to have consistency in company products.

SelectHealth

October 2016 - February 2022

SelectHealth.org | MyHealth | Mobile Apps | Email Marketing
See case study - SelectHealth.org

As a senior level UX designer, I was responsible for creating user-focused designs informed by market analysis, customer feedback and requirements, and user research analytics. I would also design mock-ups and click-through prototypes as necessary for each product to present to stakeholders and use them for testing with customers.

While at SelectHealth I was promoted to Lead where I added leadership and UX strategy to my skills. I worked through these strategies in synchronization with stakeholder business goals and user goals. My focus was on all aspects of product management including, useability, function, marketing, branding, and designing.

  • UX/UI Design
  • Stategy
  • Analyitics
  • HTML 5/SASS
  • Component Library
  • Leadership
  • Style Guide
  • User Testing
  • Requirements analysis of requirements gather by Business Analyst.
  • Creating wireframes and mockups.
  • Designing new websites, mobile apps and software.
  • User testing and feedback implementation.
  • Designing and coding emails templates for Marketo and Sitecore EXM.
  • Website maintenance in SItecore.
  • Front-End development revisions of website.
  • Participation in company training and goals.
  • QA of development of Apps and Software.
  • Collaboration with other designers, developers and account managers.
  • Helping Graphic designers with overflow work.
  • Creation of a brand and style guide to use throughout the company for on screen projects.
  • Gaining knowledge of health insurance to support members using the website for information.
  • Writing development documentation, as needed.

Starfall Education

January 2014 - October 2016

Starfall - Teachers Lounge

As a Senior UX designer and developer I was responsible for planning and overseeing the process from start to finish. I worked with teacher's to create a website with the other designers and developers that was data driven, meeting the users expectations.

  • UX/UI Design
  • Stategy
  • Analyitics
  • HTML 5/SASS/jQuery
  • Product Development
  • Style Guide
  • Quality assurance
  • User Testing
  • Working with CEO to create a brand and style guide for all Starfall materials.
  • Communicate with other developers to troubleshoot problems during development.
  • Ensures new technical requirements are communicated to the CTO for review before integration into the developer environment.
  • Team lead for design and development foe all Teach digital products.
  • Working remotely with a number of teams throughout the organization.
  • Stay informed about current web development trends and products including frameworks, plugins, languages, and methodologies.
  • Creating static and working mock-ups of Teach projects and web pages.
  • Design and development of new projectables, resources and generators.
  • Ensuring all products have been optimized for cross browser compatibility including touch screens and mobile first.
  • Setup new bugs in Bugzilla for QA testing of new products and content.
  • Build a relationship with Starfall QA testers to troubleshoot bugs and shepherd projects through the QA process.
  • Form relationships with Curriculum team and Starfall teachers to better understand how to use Teach to meet their needs.
  • Becoming familiar with the Starfall teaching curriculum, teachers that use it and how to support them in creating products offered on Teach.
  • Writing development documentation, as needed.

Penna Powers

January 2010 - January 2014

Various Websites

As a Web/UX designer and developer I would plan, create and code websited, many of which combine text with sounds, pictures, graphics and video clips. I would work to design and develop email marketing campaigns, new websites and updating an already existing sites.

  • UX/UI Design
  • Stategy
  • Analyitics
  • HTML 5/SASS
  • Requirements gathering from clients and account managers.
  • User interface concepts and strategy.
  • Creating wireframes.
  • Designing final interface, identity and logo's, etc.
  • HTML Prototyping for multiple platforms and devices.
  • Testing and developing a variety of user experiences.
  • Ensuring products have simple, user friendly interaction.
  • Finding solutions for unusual experiences.
  • Collaboration with other designers, developers and account managers.
  • Web developing in wordpress, drupal, joomla, php and html.
  • Writing development and instructional documentation.

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